top of page

Answers to Your Queries

How do you manage to offer such low prices?

At Fallinlovegems, we are able to offer competitive prices by eliminating the additional costs typically associated with modern e-commerce stores. By streamlining our operations and bypassing unnecessary fees, we significantly reduce our expenses and pass on the savings to our customers.

Where is your location?

We are based in Thailand and work closely with gemstone factories throughout Asia to ensure the highest quality gemstone beads.

How long does shipping usually take?

Regular UPS shipping typically takes approximately 7 business days for delivery.

Are you the same owners as Fallinlovegems on Etsy?

Yes, we are the same individuals behind Fallinlovegems on Etsy. Our names are Elie and Jaruwan.

Can I contact you directly? How can I verify your identity?

Absolutely! You can call or email us anytime. We are always available to assist you. Rest assured, we are the genuine Fallinlovegems team dedicated to providing you with exceptional service and quality products.

How many items do you have access to? How do your prices compare to leading suppliers in North America or Europe?

Fallinlovegems has partnerships with some of the largest gemstone factories worldwide, giving us access to an extensive range of approximately 100,000 different gemstone items. We maintain transparency in our pricing and do not differentiate prices among customers. Our gemstone beads are typically 50 to 70% cheaper compared to leading e-commerce platforms specializing in gemstone beads, while ensuring the utmost quality and value for our customers.

What is landed cost?

Landed cost is the total cost of importing and shipping goods, including fees and charges like transportation, customs duties, taxes, handling fees, and other expenses. For example, if you buy 100 strands of gemstone beads for $1 each, with $10 shipping and $2 in taxes and import charges, the total landed cost would be $112. By knowing the landed cost, you can calculate the final cost per bead, including all fees and charges.In this example, the cost per strand would be $1.12, reflecting the complete cost of each individual bead after factoring in all fees paid.

How much will I pay in customs fees and shipping?

Customers in the USA are not required to pay any customs or taxes. However, in Canada, the average customs fees range from 3% to10%. If you are a customer in the United States and your order is below $800, will not be charged any taxes or custom fees. It's important to keep in mind that these percentages may vary depending on the specific items you order. Shipping costs are calculated based on the weight of the items being shipped, and we offer highly competitive rates without any additional profit or handling fees.

Do you have any pictures of your available items?

A: At Fallinlovegems, we work directly with gemstone factories to keep costs low. We don't have a website with a catalog, but we're happy to share pictures of the specific items you're interested in. We communicate with you directly to provide a personalized experience. Check out our Facebook page for an range of gemstone bead images, with approximately 4000 items that are continuously updated. Feel free to browse and contact us with any requests or inquiries.

Q: How much can I expect to save when purchasing from you compared to leading online gemstone merchants?

A: When you choose to purchase from Fallinlovegems, you can expect significant savings compared to leading online gemstone merchants. On average, our buyers save approximately 50% or more, but the savings can surpass this figure. We take into account all associated costs, including shipping and landed expenses, to provide you with the most accurate picture of the savings you can enjoy.

For example, imagine you're considering a basket of beads valued at $500 from a leading online shop. By choosing Fallinlovegems, you can acquire the same or even higher quality beads for just $250 or less, inclusive of all costs. That's a substantial saving of 50% or more compared to traditional online merchants.

It's important to note that these savings are based on average scenarios, and the actual amount you save will depend on factors such as the specific items, quantities, and shipping destinations. We are dedicated to offering the best possible prices and ensuring that you receive exceptional value for your gemstone purchases.

What is the minimum purchase requirement?

A: At Fallinlovegems, our current minimum purchase requirement is $200 per order. Additionally, we kindly request a minimum of 5 strands per type of gemstone. However, for higher-value gemstones, we can be flexible and consider lowering the minimum strand requirement.

We understand that different gemstones have varying values and that some may be more sought after than others. Therefore, we are open to adjusting the minimum strand requirement for higher-value gemstones to accommodate your specific needs.

By maintaining a minimum purchase requirement, we ensure that we can provide a streamlined and efficient service while offering competitive prices for our valued customers.

Should you have any further inquiries regarding the minimum purchase or any other aspect of our services, please feel free to contact us. We are here to assist you and provide a personalized gemstone buying experience tailored to your requirements.

Q: Do you have real reviews?

Absolutely! We take pride in our exceptional customer satisfaction. Our previous Etsy shop garnered over 75,509 reviews, with a stellar 5-star rating. Check out the capture below to witness our outstanding achievement. Your trust and satisfaction are our top priorities!

Where is the link to our facebook page ?

Here it is :

Discover a small portion of our unlimited gemstone stock with over 3,000 stunning pictures on our Facebook page! Fall in love with the beauty of Fallinlovegems. 💎🌟

Here our review

Screenshot_20230707_120719_com.google.android_edited.jpg
bottom of page